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May 2026
LEADERSHIP MESSAGE
AI Agents That Work 
for You
AI Agents That Work 
for You

Most people only use AI like a search engine.


You open ChatGPT, type a question, read the answer, go back to work. Helpful, but you're still doing the work.




The next level is using AI agents. One agent drafts your blog posts. Another analyzes how they performed. A third suggests what to improve based on the results. The difference is you are no longer doing the work, the agents are.




This is just one example of many ways to transition how you’re using AI. Start thinking of AI as a team member, not a search bar.


Kyle Ginavan | CEO

DATA & INSIGHTS
Get Your Agents Ready to Sell

The rules just changed. Will your agents be ready?

The CMS 2027 final rule eliminates the 48-hour Scope Of Appointment (SOA) waiting period. Agents will now be able to meet with a client the same day they collect a SOA. But none of that matters if they're not contracted, appointed and certified in time.


AEP kicks off October 15. That’s not a lot of runway to get your entire downline ready to sell.

Here's what needs to happen now:

  • AHIP Certification:
Opens June 23. Miss the window and your agents are still chasing paperwork when AEP begins.
  • Contracting & Licensing: Get your agents contracted before the summer queue backs up. Processing times can stretch to 4–6 weeks by July and August.
  • Renewals & State Training: Keep licenses and training current so nothing sidelines your team when it counts.

Let us handle it!

Our Contracting & Licensing service takes over every step: initial paperwork, follow-ups on state and product training and all future renewals. We make sure nothing holds you back.

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SOFTWARE
Software Updates

We are always adding and improving features to make OneHQ even more valuable for you. We're excited to tell you about these new improvements, and we hope you enjoy them as much as we do!

Deprecation of Brands at Contract Level

The Brands section on Contracts has been deprecated. Your information now lives in the Brand field within the Contract Hierarchies section. Click HERE to learn more.

Deprecation of Brands at Contract Level
New User View Option: Carrier Downline

Set visibility by carrier. Pick an advisor and their entire downline gets access automatically. Click HERE to learn more.

New User View Option: Carrier Downline
Coming Soon

We're excited to announce these important updates coming soon to OneHQ! Stay tuned for the upcoming releases.

Upcoming URL Changes

In preparation for our New UI, we will be changing our current URLs in Q2 (date to be confirmed). Stay tuned for the new links and make sure to update your bookmarks once they
go live!

Upcoming URL Changes
Auto-Calculated Issue Age

Issue Age will soon be automatically determined for life cases, saving you time and eliminating errors.

Auto-Calculated Issue Age
TIPS & TRICKS
Check out our User Manual!

Designed to be dynamic, easy to use, and packed with helpful features, our user manual ensures you get the most out of our platform.

FAQ
Frequently Asked Question

Looking for quick and easy answers? Watch the video below, where we provide clear, concise answers to one of your frequently asked questions.

How does OneHQ help case managers verify contracting?

Automate contract confirmation steps and ensure advisor readiness. Watch now to learn more!

How does OneHQ help case managers verify contracting?
COMMUNITY
Are you following us yet?

Get quick FAQ videos, client case studies, product updates, and more, built to help you use OneHQ to its full potential.

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Reduce busy work and help more clients.
Our technology is the key to unlocking more sales and providing professional service.